Rujukan Laman

How lunabet78 Protects Your Personal Data

Your personal data belongs to you, and lunabet78 takes that seriously — every piece of information you share when opening an account or using our wallet is handled…

Data dikumpul dengan tujuan yang jelasPerlindungan akaun 24/7Permintaan akses diproses dalam 14 hariTiada jualan data kepada pihak ketigaSelaras dengan undang-undang tempatan

Browse the lobby Read FAQ

What This Privacy Policy Covers

lunabet78 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

lunabet78 operates this policy for accounts created and used where local law permits. When you deposit via Touch 'n Go, GrabPay, Boost atau FPX, our payment processor receives transaction-level data necessary to complete the transfer — we do not store your full card or e-wallet credentials

1
on our servers. Account registration data (name, email, contact number, and preferred payment method) is kept for as long as your account remains active and for a legally required period afterward. If you close your account, we retain only the minimum records required by applicable regulation.
2
Any processing of data for Malaysian residents follows the Personal Data Protection Act 2010 (PDPA), and where our operations extend to other jurisdictions, we apply the stricter of the two applicable standards.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN PRIVASI

Reach Us About Your Data Rights

If you want to access, correct, or request deletion of your personal data held by lunabet78, our privacy team responds within 14 business days.

E-mel Privasi Send your data request to our dedicated privacy address. Include your registered e-mail and the specific action you need — access, correction, or deletion — so we can act without back-and-forth delays.

Live Chat Open the live chat widget in your account dashboard any time and ask to be connected to the data-rights team. Agents are available around the clock and can escalate your case within the same session.

Borang Dalam Akaun Log in, go to Account Settings, then Privacy, and submit the built-in data request form. Submissions through this channel are automatically logged with a reference number so you can track progress.

AMALAN PERLINDUNGAN DATA

How We Handle Your Data Day to Day

From the moment you create your account through to each deposit and withdrawal, lunabet78 applies layered controls to keep your information safe and its use transparent.

Pengumpulan Data

We collect only what is necessary: registration details, session logs, and payment references tied to Touch 'n Go, GrabPay, Boost…

Keselamatan Akaun

Account access is protected by password hashing, session tokens that expire after inactivity, and optional two-factor authentication.

Dasar Kuki

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly so we…

Tempoh Penyimpanan

Active account data is retained for the lifetime of your account plus five years, in line with PDPA requirements.

Perkongsian Pihak Ketiga

Data is shared with payment processors solely to complete your transactions and with our fraud-detection partner to protect your account.

Hak Anda untuk Akses

You may request a full export of the personal data we hold on you at any time.

Your Privacy Questions, Answered

The questions below cover the data and privacy topics we hear about most from our account holders in Malaysia. If your question is not listed, our live chat team can connect you with the privacy team directly.

We collect your name, e-mail address, contact number, date of birth, and the payment method you choose — Touch 'n Go, GrabPay, Boost atau FPX. We also log session data and transaction references to keep your account secure and process your deposits correctly.

Yes. Submit a deletion request through Account Settings or by e-mail. We will remove your data from live systems within 30 days, subject to any minimum retention period required by Malaysian law, and confirm completion in writing.

No. We do not sell, rent, or trade your personal data. Third-party access is limited to our payment processors and fraud-detection partner, who are contractually barred from using your data for anything beyond the service they provide to us.

Log in, go to Account Settings, then Privacy, and submit a data-access request. You can also e-mail our privacy team directly. Either way, we acknowledge within 48 hours and deliver a full data export within 14 business days.

No full payment credentials are stored on our servers. When you pay via Touch 'n Go, GrabPay, Boost atau FPX, only the transaction reference and timestamp are recorded on our side. Your e-wallet or bank credentials remain within your payment provider's system.

We use session cookies for login continuity and analytics cookies to identify slow-loading pages. You can adjust or withdraw cookie consent at any time using the preference panel in the footer of lunabet78.co — non-essential cookies will stop loading immediately.

Contact our privacy team via live chat or the in-account form. If your concern is not resolved to your satisfaction, you have the right to raise a complaint with the Department of Personal Data Protection (JPDP) in Malaysia under the PDPA 2010.

How lunabet78 Protects Your Personal Data

Reach Us About Your Data Rights

How We Handle Your Data Day to Day

Pengumpulan Data

Keselamatan Akaun

Dasar Kuki

Tempoh Penyimpanan

Perkongsian Pihak Ketiga

Hak Anda untuk Akses

Your Privacy Questions, Answered

01 What personal data does lunabet78 collect when I open an account?

02 Can I ask lunabet78 to delete all my data?

03 Does lunabet78 sell my data to advertisers or third parties?

04 How do I access a copy of the data you hold on me?

05 Are my payment details stored on lunabet78 servers?

06 How does lunabet78 use cookies and can I turn them off?

07 Who do I contact if I believe my data has been mishandled?

Related Pages